Frequently Asked Questions

Our FAQ section provides straightforward answers to the questions customers ask most—covering our services, processes, production timelines, customization options, and cooperation details. Whether you’re exploring OEM/ODM opportunities or planning your next project, this guide helps you quickly understand how we work and what you can expect when partnering with Anhe Hospitality. If you need more specific information, our team is always ready to assist you directly.

Frequently asked questions

What services does AnheHospitality provide?

We offer OEM & ODM solutions, construction product supply, design support, and project consulting—covering everything from early concept development to final delivery.

What is your typical production lead time?

Lead times vary depending on product type, customization level, and order quantity. Most orders fall within 15–45 days. We will confirm timelines before production begins.

How do I start a project with Anhe Hospitality?

Simply contact us with your project details or requirements. Our team will review your needs, provide a proposal or quotation, and guide you through the next steps.

Can you provide samples?

Yes, samples are available for most products. Sample fees may apply depending on customization level, and shipping costs are usually borne by the customer.

Do you accept small or customized orders?

Yes. We support flexible order quantities and custom specifications depending on the project scope and production requirements.

How do you ensure product quality?

We follow strict QC processes, including material inspection, in-production monitoring, and final testing. Quality reports or certifications can be provided upon request.

Which markets do you serve?

We work with clients worldwide, including builders, wholesalers, contractors, and brand owners across North America, Europe, Australia, and Asia.

What payment terms do you offer?

Standard terms include T/T (30% deposit + 70% before shipment). Other terms can be discussed based on long-term cooperation.

Can’t find the answers to you need?

If you can’t find the answer you’re looking for, feel free to contact us. We’re always here to help you find the best bonding solution for your specific project.